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Thank you for visiting The Studio, Hartlepool. Your privacy is important to us, and we are committed to protecting and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information: This includes your name, email address, phone number, and other contact information that you provide to us when you make a booking or inquiry.

  2. Payment Information: If you make a payment for our services, we may collect payment details, such as credit card information, billing address, and other transaction details necessary for processing your payment.

  3. Usage Data: We may automatically collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and referring URL.

  4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve website functionality and understand how you use our website.

2. How We Use Your Information

We may use your information for the following purposes:

  1. Providing Services: To fulfill your bookings, reservations, and inquiries, and to communicate with you about your bookings or other requests.

  2. Improving Services: To enhance our services, understand customer preferences, and optimize our website.

  3. Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and updates about our services. You can opt-out of these communications at any time.

  4. Legal and Security: To comply with legal obligations, resolve disputes, and protect against fraudulent or unauthorized transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in providing and improving our services.

  2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no data transmission over the internet or electronic storage system can be guaranteed as completely secure.

5. Your Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of receiving marketing communications.

  • Withdraw consent where you have provided it for specific processing.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

By using our website and services, you agree to the terms outlined in this Privacy Policy.

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